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: I think they mean well and try to run a good > business, but perhaps their shipping department/person needs to be a bit > more on-the-ball! Thus I most probably will do business with them again, > but if this sort of thing happens often they will be cut. :) > A friend recently ordered a set of crank bearings from Big Boys Toys here in the UK. After three attempts at calling they finally sent a bill, but no parts. Another call resulted in a set of bearings being sent which hadn't been packed properly, so were scratched and chipped. He's just received some good ones after two weeks of calling. I think that goes beyond "meaning well" and into incompetence! ------------------------------------------------------------------- Too much? Digest! mailto:type3-d-request@vwtype3.org Subj=subscribe