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I agree with Mr. Kowalski on his input. This shop definitely suckered you -- you're the victim, not them. I know for a fact that you can get a T3 tranny, rebuilt and with warranty, for under $500 (hell, I think even $400). The shop should have a guarantee or warranty for your satisfaction. They are at fault. - First, make a complaint to the Better Business Bureau as well. - Second (and this applies to everyone on the list), always have your car serviced by a mechanic who knows air cooled VWs, has been servicing them for several years and is someone you trust enough to go back to time and again (that way the mechanic gets to know you and your car) or else do it yourself. - Third, if the above just doesn't apply to you for some reason, never, ever, let the bottom line be your deciding factor! Get at least TWO (2) estimates (and it's normally not a good idea to use someone they recommend) and then LISTEN TO YOUR INSTINCT, it's right more than it's wrong, it's just that people over-think and second-guess themselves and pick the uninstinct (is that a word?)! Just because something is the least expensive doesn't make it the best choice, sometimes it's best to pay the little extra and get the quality service -- guarantees and warranties can be worth the extra! Okay, enough of that soapbox... - Fourth, don't give in and don't be intimidated! I've took a jerk to small claims court, well, his insurance company really, for damages and *everyone* (even my dad, sheesh!) told me I didn't stand a chance against the insurance lawyers. I stood my ground and had all my data in order -- they settled out of court and I got everything I asked for (i.e. I WON!). It will look difficult but don't give up. - Fifth, it doesn't hurt to talk to a lawyer, really! Call either automotive specialists or general practitioners and ask if they can give you any input. Would you believe this is what I did? And it was free! Actually, the lawyer I spoke with (we only knew each other through the phone) ended up having lunch with the insurance company I was having difficulty with and he settled the case for me. I had to INSIST that he accept payment -- he finally settled for $25. My moral, it doesn't hurt to at least ask. Be very polite and patient. I lucked out and succeeded with my first phone call, but it may take you several. You may have to end up paying for a lawyer (some require payment only if your case is won) but, eh, so what? Remember, a business needs customers in order to survive. And that ends today's chapter on how to rile me up! Toby Erkson air_cooled_nut@pobox.com <-- Please use this address for email '72 VW Squareback 1.6L bored and stroked to 2.0L '75 Porsche 914 1.8L, ORPCA member Portland, Oregon, http://www.geocities.com/MotorCity/8501/ > -----Original Message----- > From: John M. Kowalski [SMTP:john.kowalski@zg.tel.hr] > Michelle: > > Do you know if they actually did replace the transmission? > If you paid for > a new one, then I don't see why you can't ask for your old > one back. Maybe > they didn't even replace your transmission. If that is the > case, then you > have a strong case against them...