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Michelle: Do you know if they actually did replace the transmission? If you paid for a new one, then I don't see why you can't ask for your old one back. Maybe they didn't even replace your transmission. If that is the case, then you have a strong case against them. Popping out of reverse (correct me if I am wrong) is most possibly due to a worn transmission. The shifter would not cause this. When they replaced the "shifter" (don't know what they could have replaced here that costed $150 except the shifter base plate which should NOT cost anywhere near $100), the trouble with accessing any of the other gears would be due to them not adjusting the shift base plate properly. I had the same grinding problem in my old '70 1302s Super Beetle. All it took to correct the problem was some trial and error adjustment of the shifter base plate. Did it all myself. I'm not good in legal matters, but if I were you, I would take a knowledgeable (level-headed!) friend with me to the shop and converse with the manager on how you all can solve the problem at this stage. The shop may even agree that you take it to a disinterested, but knowledgeable third party that can diagnose the problem. If your transmission was jumping out of gear, then you probably did need it to be rebuilt/replaced. If it is grinding now, it could just be a matter of adjustment. The clutch? Find out what he replaced in the clutch. There are two parts -- the clutch plate (heavy and expensive) and the clutch disk (small, light and ~$20). Normally, you would replace the only the latter if it is worn. However, if it was neglected or if the clutch plate somehow became warped, then you would normally replace that as well. In either case, as long as you have the engine out, it is always a good practice to replace the clutch disk (if it hadn't been replaced for, say, 30,000 miles or more). Good luck and let us know how you come out. Personally, I see no reason to turn to lawyers if people will learn to discuss the problem and work out a solution. Otherwise, with the stop payment option, you go right to checkmate which means that you have no more room to manueuver. Take a deep breath and try discussing it (calmly!) with the shop manager. Then after this is over, find another place that you can trust or get some tools, some manuals and start understanding and fixing the car yourself! It is easier than you think. Good luck! John Zagreb, Croatia