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[T3] Body shop problems - any recourse?


<x-flowed>(Accidently sent this to Steven Ayres instead of the group. Thanks for the reply Steven)

I'm having some problems with the body shop we sent our '68 Fastback to, and
I'm trying to figure out what options I have.  The main problem is a
complete lack of communication and follow through by the body shop.  We
dropped the car and $1200 for materials off February 14th, and not wanting
to micro-manage, I didn't pester the guy doing the work.  Unfortunately we
haven't seen the car since we dropped the car off, and I haven't been able
to get the guy on the phone (answering machine is always full) since around
mid-April.  Now I don't mind if there hasn't been alot of progress on the
car, since I know a restoration job like this will take a back seat to more
lucerative collision repair.   My issue is the inability to get the guy on
the phone, and when I can leave a message, the guy doesn't call back.  This
shop came highly recommended from the president of the car club I'm in, who
had his '92 GLI painted there.

I haven't seen the car in so long that I'm kind of losing interest in the
project.  I do have another body shop lined up to get the work done, so I'm
ready to just go down and pick up the car.  We're looking at buying a house,
so this distraction isn't appreciated.

Any thoughts?

Jim
'68 Fastback...I think.


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